Introducing the New Gravie Mobile App
Convenience is a priority in today’s marketplace. Over 90% of consumers are more likely to choose a retailer based on convenience than any other factor, and that experience isn’t exclusive to retail. Customer experience is everything – no matter the product, company or organization – and it’s what consumers expect and demand.
But when it comes to the health benefits industry, the track record for exceptional customer experience has been lackluster at best. Too often, health plan members in search of information are beholden to customer service call centers, providers’ interpretations of plan benefits, and confusing systems that keep them from using their benefits
Redefining the health benefits experience
At Gravie, we’re building a health plan that everyone can love. And we’re not stopping there; we’ve also created a straightforward, convenient experience for members and their dependents to access their plans and locate key information for their healthcare journey, whenever they need it. We’re excited to introduce our new Gravie mobile app, now available for download!
Gravie’s mobile app lays the foundation for the kind of mobile-first member experiences that today’s healthcare consumers deserve. Designed with convenience and simplicity in mind, the Gravie app aims to put the power of using one’s health benefits squarely in the hands of the people for whom such benefits are intended.
A health plan you can love – now with an app
We hear every day how important convenience is to our members. So, we listened and did our research – and then we built our app to meet those expectations and avoid common pitfalls of other healthcare apps. The Gravie mobile app puts the needs of the individual back at the center of the healthcare ecosystem, which is exactly where they should be.
The Gravie app mirrors the online member portal in functionality with intuitive mobile navigation, and enables members and their dependents to:
- Navigate their health plan
- Keep track of plan totals
- Access financing solutions in Gravie Pay™
- Find and access care
- Connect with the suite of digital services included in Gravie’s signature Comfort™ plan, such as telehealth, musculoskeletal care and mental health treatment options
- Get in touch with Gravie Care™ member services
- And more!
With a focus on performance and usability, our new mobile app is built to maximize functionality and put decision-making support tools directly in your hands. We look forward to our new app being central to the future of how members engage in their health benefits in a way that fits their on-the-go lifestyle.
We encourage you to spread the news with clients, and we invite members to download the Gravie app today!
Got questions? Want to learn how you can offer your clients the best health plan on the market? We’d love to chat!