Healthcare providers, meet Gravie.
Gravie is a licensed, third party administrator that administers self-funded health plans for employers. We are here to make accessing care better for everyone that has our plans — including providers.
Getting started
New to Gravie?
See below for our instructions on how to register for our provider portal.
Not finding your patient?
If your patient’s group ID number is made up of 8 characters (e.g. GRV12345) then you will want to visit PreferredOne’s provider portal for that patient.
In 2023, Gravie began to process the majority of our claims in-house instead of with PreferredOne. However, we still have a few plans with claims being processed by PreferredOne.
Chances are, you already accept Gravie
Our Network Partners
Benefits are administered through Gravie with primary and regional leased networks through Aetna, Cigna, and PHCS/Multiplan. We also accept 50+ rural and rental networks. If you see a network logo on our ID card that you accept, then you accept Gravie.
Submitting Claims
If you don’t see our payer ID with your clearinghouse, please request that they update their payer ID list. This can be validated through the Change Healthcare payer ID list.
Aetna:
If your patient has an Aetna logo on their ID card and a 5 digit Group # (eg. EHDLK), please submit claims to:
Payer ID: GRV01
Mail:
Gravie Administrative Services
PO Box 211543
Eagan, MN 55121
If your patient has an Aetna logo on their ID card and an 8 digit Group # (eg. GRV12345), please submit claims to:
Payer ID: 41147
Mail:
Gravie Administrative Services
PO BOX 59212
Minneapolis MN 55459
For prior authorization and medical necessity, contact American Health Holdings:
Fax: 866.881.9643
Phone: 833.462.0102
For case management:
Fax: 866.353.6508
Phone: 800.641.3224
Cigna:
If your patient has a Cigna logo on their ID card,
please submit claims to:
Payer ID: 62308
Mail:
Cigna
PO Box 188061
Chattanooga, TN 37422-8061
Prior authorization, case management, utilization management:
Contact Gravie at the provider services number on the back of the card.
PHCS:
If your patient has ONLY a PHCS logo on their ID card, please submit claims to:
Payer ID: 36326
Mail:
HealthEOS by Multiplan
PO Box 6090
De Pere WI 54115-6090
