- Frequently Asked Questions
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Money & Payments
How do I give money to my employees for health benefits?
With Gravie’s help, you decide how much money you want to give each employee for health benefits, and they use that money to purchase their health benefits through Gravie. The full premium is paid by you, and your employee’s portion of the premium is deducted via payroll—all facilitated by Gravie.
Can I give my employees money for benefits other than just health coverage?
Yes. During the implementation process your account manager will help you decide how much money to give each employee for health coverage and other benefits, such as dental and vision.
Onboarding Process
What happens after we sign up with Gravie?
The Gravie account services team is here for you during implementation and throughout the year. They will help you define an employer contribution strategy, roll out Gravie to your employees, and keep your business compliant with all applicable health regulations.
Does Gravie communicate its service to my employees?
Yes. After you sign a contract with Gravie, your account manager will work with you to create a communication strategy based on your employees’ needs and communication style. We introduce Gravie to your employees, explain what they need to do to shop for and enroll in their health benefits, and answer any questions along the way. We also remind your employees about important deadlines and required steps they need to take.
How do my employees choose their plans?
Employees shop for, enroll in, and manage their plans through Gravie’s easy-to-use platform or by calling the Gravie Care Team.
Gravie Care for Employees
What is Gravie Care?
Gravie Care is a free service employees get when they choose a Gravie plan. With Gravie Care, employees get access to a team of friendly, licensed advisors available to help them shop for, enroll in, and manage their health benefits throughout the year.
What do I do if my employees have questions about their coverage?
Direct them to Gravie Care. Our licensed, friendly advisors are available to answer your employees’ questions during enrollment and throughout the year. This includes helping them with things like choosing a plan, checking prescription coverage, finding a provider, understanding a bill or claim, and much more.
Can I choose my employees’ plans for them?
Employers should not help employees choose their plans. Instead, they should direct them to Gravie Care. The Gravie Care Team helps employees choose the health benefits that meet their unique health needs, lifestyle, and budget.
Available Products
How many health plan options are available through Gravie?
Through Gravie, employers can offer employees eight to ten plan options. Plans range in cost and level of coverage, but all provide access to a broad, national network.
What networks does Gravie use?
To verify network coverage, employees should contact the Gravie Care Team.
What does Gravie offer besides health plans?
In addition to health plans, Gravie’s marketplace offers dental, vision, and health savings accounts.
Can we still offer a health savings account (HSA)?
Yes. Gravie offers HSA accounts through HSA Bank, but you can also choose to keep your current HSA provider. Employees must choose a high deductible health plan in order to contribute money to an HSA account.
Authorized States
Can employers in all states partner with Gravie for employee health benefits?
Gravie Administrative Services LLC currently holds a third party administrator license in California, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, North Dakota, Louisiana, Ohio, Oregon, Pennsylvania, South Dakota, Texas, and Wisconsin. Gravie Administrative Services LLC is also currently authorized to act as an administrator for some groups in Alabama, Alaska, Arizona, Colorado, D.C., Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Mississippi, Missouri, Montana, Nevada, Rhode Island, South Carolina, Tennessee, Utah, Virginia, Washington, and Wyoming. We are currently working on becoming authorized throughout the United States.
In some states, we are only able to work with specific types of groups or certain types of products. For more information, or if your state is not listed above and to learn the status of authorization in your area, contact us.
Broker Relationships
I want to continue to work with my broker. Does this mean I can’t use Gravie?
We partner with a number of brokers. In these partnerships, the broker has been able to maintain a relationship with their client, while offering them access to Gravie’s plans and services.
Getting Started
Do I have to wait until my annual renewal to cancel my group plan?
No. Most employers don’t realize this, but most group plans are month-to-month contracts. You should be able to cancel your group plan at any time during the year.
I’m interested in learning more about Gravie for my business. What should I do next?
To get started, get in touch with us in one of the following ways:
- Fill out this form and we’ll get back to you within 24 hours.
- Email info@gravie.com
- Call 844.540.8701
