Frequently asked questions

Money & Payments

With Gravie’s help, you decide how much money you want to give each employee for health benefits, and they use that money to purchase their health benefits through Gravie. The full premium is paid by you, and your employee’s portion of the premium is deducted via payroll—all facilitated by Gravie. 

Yes. During the implementation process your account manager will help you decide how much money to give each employee for health coverage and other benefits, such as dental and vision.

Onboarding Process

The Gravie account services team is here for you during implementation and throughout the year. They will help you define an employer contribution strategy, roll out Gravie to your employees, and keep your business compliant with all applicable health regulations.

Yes. After you sign a contract with Gravie, your account manager will work with you to create a communication strategy based on your employees’ needs and communication style. We introduce Gravie to your employees, explain what they need to do to shop for and enroll in their health benefits, and answer any questions along the way. We also remind your employees about important deadlines and required steps they need to take.

Employees shop for, enroll in, and manage their plans through Gravie’s easy-to-use platform or by calling the Gravie Care Team.

Gravie Care for Employees

Gravie Care is a free service employees get when they choose a Gravie plan. With Gravie Care, employees get access to a team of friendly, licensed advisors available to help them shop for, enroll in, and manage their health benefits throughout the year.

Direct them to Gravie Care. Our licensed, friendly advisors are available to answer your employees’ questions during enrollment and throughout the year. This includes helping them with things like choosing a plan, checking prescription coverage, finding a provider, understanding a bill or claim, and much more.

Employers should not help employees choose their plans. Instead, they should direct them to Gravie Care. The Gravie Care Team helps employees choose the health benefits that meet their unique health needs, lifestyle, and budget.

Available Products

Through Gravie, employers can offer employees eight to ten plan options. Plans range in cost and level of coverage, but all provide access to a broad, national network.

To verify network coverage, employees should contact the Gravie Care Team.

In addition to health plans, Gravie’s marketplace offers dental, vision, and health savings accounts.

Yes. Gravie offers HSA accounts through HSA Bank, but you can also choose to keep your current HSA provider. Employees must choose a high deductible health plan in order to contribute money to an HSA account.

Authorized States

Gravie Administrative Services LLC currently holds a third party administrator license in California, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, North Dakota, Louisiana, Ohio, Oregon, Pennsylvania, South Dakota, Texas, and Wisconsin. Gravie Administrative Services LLC is also currently authorized to act as an administrator for some groups in Alabama, Alaska, Arizona, Colorado, D.C., Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Mississippi, Missouri, Montana, Nevada, Rhode Island, South Carolina, Tennessee, Utah, Virginia, Washington, and Wyoming. We are currently working on becoming authorized throughout the United States.

In some states, we are only able to work with specific types of groups or certain types of products. For more information, or if your state is not listed above and to learn the status of authorization in your area, contact us.

Broker Relationships

We partner with a number of brokers. In these partnerships, the broker has been able to maintain a relationship with their client, while offering them access to Gravie’s plans and services.

Getting Started

No. Most employers don’t realize this, but most group plans are month-to-month contracts. You should be able to cancel your group plan at any time during the year.

To get started, get in touch with us in one of the following ways: 

  1. Fill out this form and we’ll get back to you within 24 hours.
  2. Email info@gravie.com
  3. Call 844.540.8701