Gravie Administrative Services LLC is a licensed Third Party Administrator that administers self-funded medical plans for employers. Benefits are administered through Gravie with leased networks through PreferredOne, Cigna, and PHCS/Multiplan.
Gravie has unique payer ID’s for electronic claims submissions and verifying eligibility and coverage. To route claims electronically or verify eligibility, please use the corresponding payer ID.
Gravie encourages use of electronic transactions and electronic claim submission whenever possible.
Look for the network logo on the insurance card and follow the instructions below:
All providers submit claims electronically using the EDI payer ID 62308 or mail claims to PO Box 188061, Chattanooga, TN 37422-8061. Cigna is a national network.
PreferredOne providers submit claims electronically using the EDI payer ID GRAVIE or mail claims to PO Box 1527, Minneapolis, MN 55440-1527.
Out of network providers submit claims by mail to Gravie Administrative Services LLC, PO BOX 3465, Minneapolis, MN 55403.
OUTSIDE MINNESOTA: PreferredOne Travel Network:
PreferredOne members who are traveling outside of Minnesota wil use the PHCS/Multiplan network.
All providers outside Minnesota follow the instructions below for PHCS/Multiplan.
All providers submit claims electronically using the EDI payer ID GRAVIE or mail claims to Gravie Administrative Services LLC, PO BOX 3465, Minneapolis, MN 55403.
For pharmacy related questions call Cigna at 800.835.3784
For Prescription Drug Prior Authorization Requests, please call 833.486.3239. If this is an urgent prescription, have the member call Cigna Customer Service at 800.325.1404.
For benefits, eligibility and claims status call Gravie Provider Services:
Mon, Tue, Wed & Fri: 8AM – 5PM CT, Thu: 10AM – 5PM CT