More service. More support. More success.
Gravie Care includes support from a dedicated team of experts available to help you use your plan and answer benefits questions throughout the year.
Whether you’re a group health plan member or receive benefits through Gravie ICHRA, our trained Gravie Care advisors are ready to answer your questions.
Can you help me makes sense of my bill?
How much do I have to pay for this procedure?
I was unable to resolve my issue using the member self-service tool. How do I get support?
Which health plan is right for me?
I’ve experienced a qualifying life event—
how do I update my eligibility?
I need help with making payments to my insurance carrier/health plan.
For answers to these questions and any others you may have, log in to your Gravie member portal and send us a secure message.
Members with Gravie group plans:
more support is at your fingertips.
Our self-service portal can help Comfort members and their providers get the answers they need faster.
Self-service features for level-funded members
- Find the nearest urgent care facility
- Determine which doctors or clinics are in my network
- Identify which health services have zero deductible or copay
- Obtain a copy of my Gravie ID card
- View a claim, or obtain a copy of my Explanation of Benefits (EOB) summary
Self-service features for healthcare providers
- Check member eligibility
- Verify health benefits
- Get claims information
Get in touch.
Our Gravie Care advisors are just a phone call or secure message away.
Call us
- Comfort & group plan members: (866) 863-6232
- Gravie ICHRA members: (800) 501-2920
- Providers: (877) 684-3984
Business hours
Monday – Friday
8 a.m. – 5 p.m. CT
Group plan members – unsure who to contact?
Your Gravie ID card can help.
