Kaitlin

Director of Member Service Operations

I get to lead and champion the Gravie member experience by overseeing Gravie Administrative Services, third party administrator and the advisor contact center teams. It’s all about having the right people, in the right place, at the right time to ensure we are providing exceptional operational service support.

What are you interested in outside of work?

When it's nice outside you can find me outdoors, on or near a lake with my friends and family. I also enjoy doing group fitness classes at the gym and being as active as possible.

If you were an inanimate object, what would you be and why?

A vacuum that has a detachable handheld cordless. I like things neat, clean and organized - a vacuum for the larger jobs and the handheld for the smaller ones.