I am helping them over the phone and on the computer to navigate the often-tricky world of health insurance.

What are you interested in outside of work?

I am an avid musician who spends most of his time writing and performing music with others and on my own.

If you were an inanimate object, what would you be and why?

I would probably be a stereo system, since I'm always listening to music or sharing it with others and often like to be the one to set the mood in any situation or gathering.